
{"id":10088512,"date":"2022-12-04T17:13:05","date_gmt":"2022-12-04T17:13:05","guid":{"rendered":"https:\/\/www.geckoroutes.com\/?p=10088512"},"modified":"2023-04-24T03:02:11","modified_gmt":"2023-04-24T03:02:11","slug":"bus-companies-vietnam","status":"publish","type":"post","link":"https:\/\/www.geckoroutes.com\/de\/vietnam\/busunternehmen-vietnam\/","title":{"rendered":"Vietnamese bus companies reviewed: the best, the worst and the rest"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"understand\">Understanding bus companies in Vietnam<\/h2>\n\n\n\n<p>Buses are a popular way to travel between tourist destinations in Vietnam. However, the quality of the bus companies isn&#8217;t always up to travellers&#8217; expectations. With over 25 private bus companies operating on popular routes, they all vary in service and comfort standards.<\/p>\n\n\n\n<p>There are a couple of companies that receive a lot of criticism, but as they are often the cheapest choice, travellers keep booking with them. Among the major complaints are rude drivers and unprofessional staff. Many times, 5-hour journeys end up being 7 hours or more because the buses make too many stops. <\/p>\n\n\n\n<p>On the other hand, there are bus companies in Vietnam that offer clean and spacious buses as well as depart and arrive on time. These are rare gems, to be honest.<\/p>\n\n\n\n<p>Also, it is important to keep in mind that buses in Vietnam are neither as safe nor as comfortable as trains or planes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">So, why travel by bus?<\/h3>\n\n\n\n<p>A bus can be the easiest and quickest way to reach your next destination. They often pick you up and drop you off in the centre of town (some even offer free hotel pick-up and drop-off). And they travel directly from point A to point B \u2014 unlike trains, where you often have to make a transfer. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Night buses in Vietnam<\/h3>\n\n\n\n<p>Thanks to the comfortable reclining seats and sleeper bunks on most buses, you can also get a good rest during the trip. This makes the night bus a convenient travel option when it\u2019s available. You hop on the bus in the evening and wake up relatively refreshed the next morning at your new destination.<\/p>\n\n\n\n<p>Of course, this only happens when you pick a good bus company. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Which bus companies in Vietnam are the best?<\/h2>\n\n\n\n<p>We\u2019ve written an in-depth review of 22 bus companies <a href=\"#compare\">below<\/a>. It\u2019s a thing of beauty, really.<\/p>\n\n\n\n<p>But if you need the answers here and now, we get it. Here\u2019s what you need to know in a nutshell before you book that bus ticket.<\/p>\n\n\n\n<p><strong>If you\u2019re travelling in North Vietnam<\/strong>, you\u2019ve got choices. There are several highly-rated bus companies that operate throughout the north: <a href=\"#catba-discovery\" data-type=\"internal\" data-id=\"#catba-discovery\">Cat Ba Discovery<\/a>, <a href=\"#catba-express\" data-type=\"internal\" data-id=\"#catba-express\">Cat Ba Express<\/a>, <a href=\"#good-morning\" data-type=\"internal\" data-id=\"#good-morning\">Good Morning Cat Ba<\/a>, <a href=\"#hung-long\" data-type=\"internal\" data-id=\"#hung-long\">Hung Long<\/a>, <a href=\"#interbus-lines\" data-type=\"internal\" data-id=\"#interbus-lines\">Interbus Lines<\/a> and <a href=\"#sapa-express\" data-type=\"internal\" data-id=\"#sapa-express\">Sapa Express<\/a>. They aren\u2019t without flaws (think Wi-Fi not working or no toilet on board) but they generally have a good track record of getting travellers where they need to get and on time. Which, when it comes to bus companies in Vietnam, is a win. Trust us.<\/p>\n\n\n\n<p><strong>Heading to Central and South Vietnam?<\/strong> For some reason, there aren\u2019t as many great bus companies in the south as there are in the North. Try booking your trip with <a href=\"#Phuc-Thuan-Thao\" data-type=\"internal\" data-id=\"#Phuc-Thuan-Thao\">Phuc Thuan Thao<\/a> (comfortable, clean and on time) or <a href=\"#Kumho-Samco\" data-type=\"internal\" data-id=\"#Kumho-Samco\">Kumho Samco<\/a> (affordable, clean and comfortable, but the driving can be a bit mad). If you\u2019re going from <a href=\"https:\/\/www.geckoroutes.com\/vietnam\/hue-to-phong-nha\/\">Hue to Phong Nha<\/a>, DMZ Tours is a great choice to get there and back.&nbsp;<br><\/p>\n\n\n\n<p>And in case you\u2019re wondering, <strong>the lowest-rated bus companies in Vietnam are Camel Travel and Queen Cafe VIP Bus.<\/strong> Steer clear if you want a comfortable ride.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"compare\">An in-depth review of 22 Vietnamese bus companies<\/h2>\n\n\n\n<p>If you decide to travel by bus, you can use the overview below to get a feel of the bus company you&#8217;re planning to travel with.<\/p>\n\n\n\n<p>We created this comprehensive overview after extensive research on TripAdvisor, booking websites, travel forums, contact with local accommodations and personal experiences.<\/p>\n\n\n\n<p>If you want to know more about travelling in Vietnam, I recommend first reading our <a href=\"https:\/\/www.geckoroutes.com\/vietnam\/\">Vietnam Transportation Guide<\/a>.<\/p>\n\n\n\n<p>Note that the list below is ordered alphabetically, not according to satisfaction level!<\/p>\n\n\n\n<p>Do you share or have a different experience with a bus company in Vietnam? Let us know in the comment below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. An Phu Travel<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><i><a href=\"https:\/\/www.tripadvisor.com\/Attraction_Review-g293922-d11046417-Reviews-An_Phu_Travel-Da_Lat_Lam_Dong_Province.html\" target=\"_blank\" rel=\"noreferrer noopener\">TripAdvisor<\/a><\/i><em><a href=\"https:\/\/www.tripadvisor.com\/Attraction_Review-g293922-d11046417-Reviews-An_Phu_Travel-Da_Lat_Lam_Dong_Province.html\" target=\"_blank\" rel=\"noreferrer noopener\"> rating<\/a>: 2\/5 (77 reviews)<\/em><\/p>\n\n\n\n<p>An Phu Travel provides bus transport in central and southern Vietnam. They <strong>generally pick up passengers from the hotel and arrive at the city centre<\/strong>. They also offer clean and spacious buses.<\/p>\n\n\n\n<p>However, many passengers have complained about An Phu Travel&#8217;s poor customer service. Drivers also sometimes drive too fast, making passengers feel unsafe.<\/p>\n\n\n\n<p>Extra services: Wi-Fi, blanket<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Comfortable buses<br>Hotel pick-up<br>Arrival in the city centre<\/td><td>Staff can be rude<br>Some drivers drive too fast<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Dalat, Da Nang, Ho Chi Minh, Hoi An, Hue, Mui Ne, Nha Trang<\/p>\n\n\n\n<h3 class=\"wp-block-heading camel-travel\">2. Camel Travel<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><i><a href=\"https:\/\/www.tripadvisor.com\/Attraction_Review-g293924-d8563536-Reviews-Camel_Travel_Bus-Hanoi.html\" target=\"_blank\" rel=\"noreferrer noopener\">TripAdvisor<\/a><\/i><em><a href=\"https:\/\/www.tripadvisor.com\/Attraction_Review-g293924-d8563536-Reviews-Camel_Travel_Bus-Hanoi.html\" target=\"_blank\" rel=\"noreferrer noopener\"> rating<\/a>: 1.5\/5 (437 reviews)<\/em><\/p>\n\n\n\n<p>Camel Travel operates buses in some of the most popular destinations in Vietnam. However, <strong>foreign tourists<\/strong> <strong>aren&#8217;t big fans of this company<\/strong>.<\/p>\n\n\n\n<p>Major concerns include rude drivers and staff, bad driving, late departures and overall poor customer service. There have also been several complaints of drivers smoking and talking on the phone non-stop so if you really must take Camel Travel, stay away from the front seats. <\/p>\n\n\n\n<p>Extra services: water, Wi-Fi (not always reliable), electrical outlet, blanket<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Toilet on board<br>Runs to many top destinations<\/td><td>Incidents of theft<br>Staff can be rude<br>Overcrowded buses<br>Some drivers drive too fast<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Da Nang, Hanoi, Hoi An, Hue, Phong Nha<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"catba-discovery\">3. Cat Ba Discovery<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><i><a href=\"https:\/\/www.tripadvisor.com\/Attraction_Review-g737051-d5538793-Reviews-Cat_Ba_Discovery-Cat_Ba.html\" target=\"_blank\" rel=\"noreferrer noopener\">TripAdvisor<\/a><\/i><em><a href=\"https:\/\/www.tripadvisor.com\/Attraction_Review-g737051-d5538793-Reviews-Cat_Ba_Discovery-Cat_Ba.html\" target=\"_blank\" rel=\"noreferrer noopener\"> rating<\/a>: 4.5\/5 (291 reviews)<\/em><\/p>\n\n\n\n<p>Operating on the Cat Ba-Ninh Binh and Cat Ba-Sapa routes, Cat Ba Discovery is <strong>known for providing passengers with good service<\/strong>.<\/p>\n\n\n\n<p>Travellers have nothing but praise for their polite drivers, accommodating staff and comfortable buses. <\/p>\n\n\n\n<p>Extra services: water, Wi-Fi, blanket<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Hotel pick-up in Cat Ba and Sapa<br>Polite drivers<br>Clean and modern buses<br>Organised<\/td><td>Few incidents of discrimination against foreigners<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Cat Ba, Ninh Binh, Sapa<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"catba-express\">4. Cat Ba Express<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><i><a href=\"https:\/\/www.tripadvisor.com\/Attraction_Review-g293924-d12529983-Reviews-Cat_Ba_Express-Hanoi.html\" target=\"_blank\" rel=\"noreferrer noopener\">TripAdvisor<\/a><\/i><em><a href=\"https:\/\/www.tripadvisor.com\/Attraction_Review-g293924-d12529983-Reviews-Cat_Ba_Express-Hanoi.html\" target=\"_blank\" rel=\"noreferrer noopener\"> rating<\/a>: 5\/5 (1,189 reviews)<\/em><\/p>\n\n\n\n<p>This transport company is popular among travellers in North Vietnam.<\/p>\n\n\n\n<p><strong>Cat Ba Express provides quality service<\/strong> and offers good travel packages and guides for the Cat Ba-Sapa and Cat Ba-Hanoi routes. They are also helpful when it comes to ferry transfers.<\/p>\n\n\n\n<p>Extra services: water, tissues<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Hotel pick-up in Hanoi&#8217;s Old Quarter and in Cat Ba<br>Combined bus + ferry rides at reasonable prices<br>Offers good tour packages<br>Organised <br>Buses mostly on time<\/td><td>Few instances of overcrowded buses<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Hanoi, Cat Ba, Ninh Binh, Sapa<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. DMZ Tours<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><i><a href=\"https:\/\/www.facebook.com\/SysHomestay\/reviews\/?ref=page_internal\" target=\"_blank\" rel=\"noreferrer noopener\">Facebook<\/a><\/i><em><a href=\"https:\/\/www.facebook.com\/SysHomestay\/reviews\/?ref=page_internal\" target=\"_blank\" rel=\"noreferrer noopener\"> rating<\/a>: 4.7\/5 (25 reviews)<\/em><\/p>\n\n\n\n<p>The DMZ Bus is a popular way to travel from <a href=\"https:\/\/www.geckoroutes.com\/vietnam\/hue-to-phong-nha\/\">Hue to Phong Nha<\/a>. This allows tourists to make a side trip to the Vinh Moc Tunnels and Ben Hai River Museum \u2014 and gives them a glimpse into Vietnam&#8217;s history. <\/p>\n\n\n\n<p>There are a few companies offering the DMZ Bus Tour, but some have temporarily suspended operations in light of COVID-19. We recommend booking your DMZ Bus with <a href=\"https:\/\/www.facebook.com\/SysHomestay\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sy&#8217;s Homestay<\/a> in Phong Nha. The owner has a reputation among foreign travellers as being <strong>friendly and accommodating<\/strong>. <\/p>\n\n\n\n<p>Extra services: water, Wi-Fi, blanket<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Good reputation<br>Clean buses<br>Organised tours<\/td><td>Often mistaken for another agency<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Hue, Phong Nha<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"good-morning\">6. Good Morning Cat Ba<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><i><a href=\"https:\/\/www.tripadvisor.com\/Attraction_Review-g293924-d11430240-Reviews-Good_Morning_Cat_Ba-Hanoi.html\" target=\"_blank\" rel=\"noreferrer noopener\">TripAdvisor<\/a><\/i><em><a href=\"https:\/\/www.tripadvisor.com\/Attraction_Review-g293924-d11430240-Reviews-Good_Morning_Cat_Ba-Hanoi.html\" target=\"_blank\" rel=\"noreferrer noopener\"> rating<\/a>: 4\/5 (824 reviews)<\/em><\/p>\n\n\n\n<p><strong>Good Morning Cat Ba provides great transport services<\/strong> to five major destinations in Vietnam. They also offer popular tour packages.<\/p>\n\n\n\n<p>Some positive reviews include friendly staff, prompt drivers and nice buses. However, a few passengers have mentioned that the seats are too small. <\/p>\n\n\n\n<p>Extra services: water, Wi-Fi, cold towel, blanket<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Friendly staff<br>Funny drivers<br>Clean buses<br>Offers combined bus + ferry ride<br>Offers popular Cat Ba tour packages<\/td><td>Buses can be overcrowded<br>Sometimes unorganised<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Cat Ba, Ha Giang, Hanoi, Hai Phong, Sapa<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Good Morning Sapa<\/h3>\n\n\n\n<p>*Temporarily closed* (October 2022)<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><em><a href=\"https:\/\/www.tripadvisor.com\/Attraction_Review-g311304-d11434596-Reviews-Good_Morning_Sapa-Sapa_Lao_Cai_Province.html\" target=\"_blank\" rel=\"noreferrer noopener\"><i>TripAdvisor<\/i> rating<\/a>: 4.5\/5 (294 reviews)<\/em><\/p>\n\n\n\n<p>Good Morning Sapa mainly operates buses from <a href=\"https:\/\/www.geckoroutes.com\/vietnam\/hanoi-to-sapa\/\">Hanoi to Sapa<\/a> and vice versa. They get <strong>good reviews for their local guides and package tours<\/strong>. <\/p>\n\n\n\n<p>Their buses are clean and they provide good extra services. However, bus drivers can be rude and hard to communicate with. They also tend to drive fast, even on hills and winding roads.<\/p>\n\n\n\n<p>Extra services: water, Wi-Fi, charging outlet, blanket<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Departure\/arrival in centre<br>Clean and luxury buses<br>Minimal stops<br>Toilet on board<br>Mostly on time<br>Offers popular package tours<\/td><td>Staff can be rude<br>Some drivers drive too fast<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Halong Bay, Hanoi, Ninh Binh, Sapa<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">8. Hanh Cafe<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><i><a href=\"https:\/\/12go.asia\/en\/operator\/hanh-cafe\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">12go.Asia<\/a><\/i><em><a href=\"https:\/\/12go.asia\/en\/operator\/hanh-cafe\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"> rating<\/a>: 3.8\/5 (428 reviews)<\/em><\/p>\n\n\n\n<p><strong>Hanh Caf\u00e9 is one of the more well-known bus companies in Vietnam<\/strong>. They offer comfortable buses and are often regarded as good value for money. <\/p>\n\n\n\n<p>However, there have been complaints about their rude office staff. They also often leave much later than the expected time. <\/p>\n\n\n\n<p>Extra services: water, Wi-Fi, blanket<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Minimal stops<br>Comfortable seats<\/td><td>Delayed bus departures<br>Staff can be rude<br>Some drivers smoke inside the bus<br>Some instances of overcrowded buses<br>No toilet on board<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Da Lat, Da Nang, Ho Chi Minh, Hoi An, Hue, Mui Ne, Nha Trang, Phan Thiet <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9. Hoang Long<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><i><a href=\"https:\/\/12go.asia\/en\/operator\/hoang-long\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">12go.Asia<\/a><\/i><em><a href=\"https:\/\/12go.asia\/en\/operator\/hoang-long\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"> rating<\/a>: 3.2\/5 (382 reviews)<\/em><\/p>\n\n\n\n<p>Hoang Long <strong>gets more negative than positive feedback<\/strong>. Its buses are often delayed and many passengers have complained that it does not live up to its advertisements \u2014 like free food and toilet onboard.<\/p>\n\n\n\n<p>Extra services: water, Wi-Fi, blanket<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Professional staff and drivers<\/td><td>Old and dirty buses<br>Often mistaken for another agency<br>Delayed departures<br>Sometimes buses arrive outside the city centre<br>Does not live up to advertisements<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Cat Ba, Hai Phong, Hanoi, Ho Chi Minh, Hue<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"hung-long\">10. Hung Long<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><i><a href=\"https:\/\/vexere.com\/vi-VN\/xe-hung-long\/danh-gia\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Vexere<\/a><\/i><em><a href=\"https:\/\/vexere.com\/vi-VN\/xe-hung-long\/danh-gia\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"> rating<\/a>: 4.9\/5 (30 reviews)<\/em><\/p>\n\n\n\n<p>Hung Long operates a few routes from Hanoi and it&#8217;s mostly used by locals. Its <strong>buses offer comfortable seats and good legroom<\/strong>.<\/p>\n\n\n\n<p>The only concern is that some passengers have complained about bugs in the bus.<\/p>\n\n\n\n<p>Extra services: water, Wi-Fi, blanket<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>On-time buses<br>Friendly staff<br>Comfortable bus ride<\/td><td>Incidents of insects and bugs in the bus<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Dong Hoi, Ha Tinh, Hanoi, Phong Nha<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">11. Hung Thanh<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><i><a href=\"https:\/\/goo.gl\/maps\/CnhXVXfJT3gY8HhNA\" target=\"_blank\" rel=\"noreferrer noopener\">Google Maps<\/a><\/i><em><a href=\"https:\/\/goo.gl\/maps\/CnhXVXfJT3gY8HhNA\" target=\"_blank\" rel=\"noreferrer noopener\"> rating<\/a>: 2.7\/5 (107 reviews)<\/em><\/p>\n\n\n\n<p>Hung Thanh operates between popular tourist destinations in northern Vietnam. When it comes to availability, you can generally count on Hung Thanh to offer several trips every day. <\/p>\n\n\n\n<p>This company <strong>gets a lot of bad reviews<\/strong>, however. These include delayed departures, overloading, rude staff, and dirty buses. While they normally offer cheap fares, we think that you&#8217;ll be better off spending your money with another bus operator. <\/p>\n\n\n\n<p>Extra services: water, Wi-Fi, blanket<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Fares are cheap<\/td><td>Staff can be rude<br>Overcrowded buses<br>Wi-Fi doesn&#8217;t work<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Hanoi, Hoi An, Hue, Ninh Binh, Phong Nha<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"interbus-lines\">12. Interbus Lines<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><em><a href=\"https:\/\/g.page\/interbuslines?share\" target=\"_blank\" rel=\"noreferrer noopener\"><i>Google Maps<\/i> rating<\/a>: 4.6\/5 (907 reviews)<\/em><\/p>\n\n\n\n<p>Interbus Lines is a <strong>highly-rated company providing transport services between Hanoi and Sapa<\/strong>. They also offer packaged tours.<\/p>\n\n\n\n<p>Passengers praise its new buses, spacious beds, professional staff, and competitive fares.  <\/p>\n\n\n\n<p>Extra services: water, Wi-Fi, electrical outlet, blanket<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Departure\/arrival in the centre<br>Clean buses<br>Minimal stops<br>Offers tour packages<\/td><td>Slow Wi-Fi<br>No toilet on board<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Hanoi, Sapa<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"Kumho-Samco\">13. Kumho Samco<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><em><a href=\"https:\/\/12go.asia\/en\/operator\/kumho-samco\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><i>12go.Asia<\/i> rating<\/a>: 4\/5 (537 reviews)<\/em><\/p>\n\n\n\n<p>This company is known for providing bus services in southern Vietnam, mainly from <a href=\"https:\/\/www.geckoroutes.com\/cambodia\/ho-chi-minh-to-phnom-penh\/\">Ho Chi Minh to Phnom Penh<\/a> and back. Their buses are <strong>clean and comfortable \u2014 well worth their affordable fares<\/strong>.<\/p>\n\n\n\n<p>Some foreign passengers have raised concerns about the company\u2019s poor customer service. In their defence, this sometimes stems from the staff&#8217;s lack of command of English. <\/p>\n\n\n\n<p>Also, there have been complaints of Kumho Samcho staff charging a service fee for passengers requiring a visa to cross the border between Vietnam and Cambodia. We recommend <a href=\"https:\/\/www.geckoroutes.com\/vietnam\/visa-vietnam\/\">preparing your e-visa<\/a> beforehand and knowing the rules so that you won&#8217;t fall victim to this scam. <\/p>\n\n\n\n<p>Extra services: water, Wi-Fi<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Buses are mostly on time<br>Comfortable bunks<\/td><td>Staff can be rude<br>Some drivers drive too fast<br>Some buses are old<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Da Lat, Ha Tien, Ho Chi Minh, Mui Ne, Nha Trang, Rach Gia<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">14. Lien Hung<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><i><a href=\"https:\/\/vexere.com\/vi-VN\/xe-lien-hung\/danh-gia\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Vexere<\/a><\/i><em><a href=\"https:\/\/vexere.com\/vi-VN\/xe-lien-hung\/danh-gia\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"> rating<\/a>: 3.8\/5 (1,791 reviews)<\/em><\/p>\n\n\n\n<p><strong>Lien Hung\u2019s negative reviews outnumber the positive ones<\/strong>. The one thing passengers have consistently complimented is the spacious legroom in their buses. <\/p>\n\n\n\n<p>But other than that, this company has mostly received complaints. These include rude staff, fast and uncomfortable driving, wrong bus bookings and overall bad service. <\/p>\n\n\n\n<p>Extra services: water, blanket<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Good legroom<\/td><td>Inaccurate bus arrival points<br>Delayed departures<br>Buses stop too often<br>Unprofessional staff &amp; drivers<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Da Nang, Ha Tien, Ho Chi Minh, Hue, Nha Trang, Phan Thiet, Quy Nhon <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"Phuc-Thuan-Thao\">15. Phuc Thuan Thao<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><i><a href=\"https:\/\/vexere.com\/vi-VN\/xe-phuc-thuan-thao\/danh-gia\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Vexere<\/a><\/i><em><a href=\"https:\/\/vexere.com\/vi-VN\/xe-phuc-thuan-thao\/danh-gia\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"> rating<\/a>: 4.6\/5 (407 reviews)<\/em><\/p>\n\n\n\n<p>The only common complaint against Phuc Thuan Thao is that their staff\/crew can be rude. Otherwise, <strong>expect a comfortable ride in clean buses<\/strong>. <\/p>\n\n\n\n<p>Extra services: wi-fi, charging sockets<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>On-time departure\/arrival<br>Clean buses<br>Comfortable driving<\/td><td>Staff can be rude<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Quy Nhon, Da Nang, Nha Trang, Da Lat, Tuy Hoa, Ho Chi Minh<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">16. Phuong Trang (Futa Bus)<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><i><a href=\"https:\/\/www.tripadvisor.com\/Attraction_Review-g293925-d10044301-Reviews-or10-Futa_Bus_Lines-Ho_Chi_Minh_City.html\" target=\"_blank\" rel=\"noreferrer noopener\">TripAdvisor<\/a><\/i><em><a href=\"https:\/\/www.tripadvisor.com\/Attraction_Review-g293925-d10044301-Reviews-or10-Futa_Bus_Lines-Ho_Chi_Minh_City.html\" target=\"_blank\" rel=\"noreferrer noopener\"> rating<\/a>: 3\/5 (547 reviews)<\/em><\/p>\n\n\n\n<p>Phuong Trang (also known as Futa Bus) is widely recognized in Vietnam. Their orange-coloured buses are highly distinctive and are available throughout central Vietnam and destinations along the Mekong Delta. <\/p>\n\n\n\n<p>While Futa Bus is praised for its comfortable buses, its staff and drivers can fall short. This bus company has received complaints of <strong>poor customer service, particularly when dealing with foreign passengers<\/strong>. <\/p>\n\n\n\n<p>Extra services: water, Wi-Fi <\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Buses in good condition<br>Trips are generally on time<\/td><td>Poor customer service<br>Multiple incidents of discrimination against foreign tourists<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Da Lat, Da Nang, Hanoi, Ho Chi Minh, Hue, Mui Ne, Nha Trang, Quy Nhon, Rach Gia<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">17. Quang Anh<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><i><a href=\"https:\/\/www.facebook.com\/Quanganhlimousine.co\/reviews\" target=\"_blank\" rel=\"noreferrer noopener\">Facebook<\/a><\/i><em><a href=\"https:\/\/www.facebook.com\/Quanganhlimousine.co\/reviews\" target=\"_blank\" rel=\"noreferrer noopener\"> rating<\/a>: 3.3\/5 (63 reviews)<\/em><\/p>\n\n\n\n<p>Quang Anh provides limousine bus services between Ninh Binh, Hanoi and Sapa. With limited trips, this company is not as well-known to tourists as other bus companies in Vietnam.<\/p>\n\n\n\n<p>It&#8217;s popular among locals, however, for its <strong>luxurious and comfortable vehicles<\/strong>. Unfortunately, they provide poor customer service and sometimes try to charge foreigners higher ticket prices. <\/p>\n\n\n\n<p>Extra services: water, Wi-Fi, blanket<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Comfortable limo buses<\/td><td>Staff can be rude<br>Incidents of charging higher to foreign passengers<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Hanoi, Ninh Binh, Sapa<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">18. Queen Cafe VIP Bus<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><i><a href=\"https:\/\/www.tripadvisor.com\/Attraction_Review-g293924-d14096795-Reviews-Queen_Cafe_Bus-Hanoi.html\" target=\"_blank\" rel=\"noreferrer noopener\">TripAdvisor<\/a><\/i><em><a href=\"https:\/\/www.tripadvisor.com\/Attraction_Review-g293924-d14096795-Reviews-Queen_Cafe_Bus-Hanoi.html\" target=\"_blank\" rel=\"noreferrer noopener\"> rating<\/a>: 1.5\/5 (97 reviews)<\/em><\/p>\n\n\n\n<p>Queen Cafe VIP Bus is an ironic name \u2014 because <strong>passengers are rarely ever treated as VIPs<\/strong>. In reality, this Vietnamese bus company needs to improve its overall customer service.<\/p>\n\n\n\n<p>There have been more than a few incidents of scamming as well as discrimination against Caucasian-looking passengers. However, Queen Cafe is still one of the larger bus operators and often you don&#8217;t have many other companies to choose from.<\/p>\n\n\n\n<p>Extra services: water, Wi-Fi, blanket, cold towel<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Cheap fares<\/td><td>Staff can be rude<br>Incidents of aggressive driving<br>Incidents of scamming<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: DaLat, Da Nang, Hanoi, Hoi An, Ho Chi Minh, Hue, Ninh Binh, Phong Nha, Sapa<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">19. Sao Viet<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><i><a href=\"https:\/\/vexere.com\/vi-VN\/xe-sao-viet\/danh-gia\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Vexere<\/a><\/i><em><a href=\"https:\/\/vexere.com\/vi-VN\/xe-sao-viet\/danh-gia\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"> rating<\/a>: 4.3\/5 (743 reviews)<\/em><\/p>\n\n\n\n<p>Sao Viet is a popular bus company in Vietnam servicing the route between Hanoi and Sapa, offering over a dozen trips daily. <\/p>\n\n\n\n<p>Their buses range from cheap sleeper buses to luxurious VIP cabins \u2014 <strong>generally clean and comfortable, despite the cheap fares<\/strong>. However, their staff\u2019s demeanour toward customers could be improved.<\/p>\n\n\n\n<p>Extra services: water, Wi-Fi, blanket<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Cheap fares<br>Clean buses<\/td><td>Staff can be rude<br>Buses tend to depart late<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Hanoi, Yen Bai, Sapa<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"sapa-express\">20. Sapa Express<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><em><a href=\"https:\/\/www.tripadvisor.com\/Attraction_Review-g311304-d7910269-Reviews-Sapa_Express-Sapa_Lao_Cai_Province.html\" target=\"_blank\" rel=\"noreferrer noopener\">TripAdvisor rating<\/a>: 4.5\/5 (294 reviews)<\/em><\/p>\n\n\n\n<p>Sapa Express is a trusted company for buses operating between Hanoi and Sapa as well as Hanoi and Halong Bay. Customers praise its good customer service and spacious buses.<\/p>\n\n\n\n<p>An advantage of taking Sapa Express is that <strong>they allow passengers to stay and sleep on the bus upon arrival in Sapa<\/strong> in the early morning until the accommodations open up for the day. Not all bus companies in Vietnam allow this. <\/p>\n\n\n\n<p>It&#8217;s worth noting though that they do not provide seat numbers, which is why passengers often rush into the bus to get a good seat or bed. <\/p>\n\n\n\n<p>Extra services: water, snacks, Wi-Fi, blanket<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Clean and comfortable buses<br>Friendly staff<br>On-time buses<\/td><td>No seat number<br>Unreliable Wi-Fi<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Halong Bay, Hanoi, Sapa<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">21. Sapa Grouptour<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><i><a href=\"https:\/\/12go.asia\/en\/operator\/grouptour\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">12go.Asia<\/a><\/i><em><a href=\"https:\/\/12go.asia\/en\/operator\/grouptour\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"> rating<\/a>: 3.6\/5 (1,294 reviews)<\/em><\/p>\n\n\n\n<p>Grouptour operates between popular tourist destinations in northern Vietnam, mainly on the Hanoi-Sapa route. <\/p>\n\n\n\n<p>This company offers generally comfortable buses. However, <strong>there have been more than a few complaints<\/strong> about drivers driving too fast, delayed departures and miscommunication that ended up with customers not being picked up from their hotels. <\/p>\n\n\n\n<p>Extra services: water, Wi-Fi, blanket<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Cheap fares<\/td><td>Fast driving<br>Late bus departures<br>Some buses can be overcrowded<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Cat Ba, Da Nang, Ha Giang, Hanoi, Sapa<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">22. The Sinh Tourist<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><i><a href=\"https:\/\/goo.gl\/maps\/EiUa1UP8aEaAaUCLA\" target=\"_blank\" rel=\"noreferrer noopener\">Google Maps<\/a><\/i><em><a href=\"https:\/\/goo.gl\/maps\/EiUa1UP8aEaAaUCLA\" target=\"_blank\" rel=\"noreferrer noopener\"> rating<\/a>: 3.9\/5 (678 reviews)<\/em><\/p>\n\n\n\n<p>The Sinh Tourist operates mostly within the central and southern regions of Vietnam. <strong>Their service is generally satisfactory<\/strong> and their buses are known to depart and arrive on time, if not earlier. <\/p>\n\n\n\n<p>There have been a few concerns regarding their affiliations, though, like local agencies trying to scam tourists. When booking with The Sinh Tourist, we recommend doing so online instead of via tour agencies. <\/p>\n\n\n\n<p>Extra services: water, Wi-Fi, blanket<\/p>\n\n\n\n<figure class=\"wp-block-table newtable\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Cheap fares<br>On-time departure and arrival<br>Pick-up service in designated locations<br>Offers packaged tours<\/td><td>Some incidents of scamming<br>Staff can be rude<br>No toilet on-board<br>Some buses are infested with insects<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Destinations: Dalat, Da Nang, Hanoi, Ho Chi Minh, Hoi An, Hue, Mui Ne, Nha Trang<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Understanding bus companies in Vietnam Buses are a popular way to travel between tourist destinations in Vietnam. However, &#8230;<\/p>\n","protected":false},"author":2014,"featured_media":4535870,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[19,800269],"tags":[],"class_list":["post-10088512","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vietnam","category-blog"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.geckoroutes.com\/de\/wp-json\/wp\/v2\/posts\/10088512","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.geckoroutes.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.geckoroutes.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.geckoroutes.com\/de\/wp-json\/wp\/v2\/users\/2014"}],"replies":[{"embeddable":true,"href":"https:\/\/www.geckoroutes.com\/de\/wp-json\/wp\/v2\/comments?post=10088512"}],"version-history":[{"count":1,"href":"https:\/\/www.geckoroutes.com\/de\/wp-json\/wp\/v2\/posts\/10088512\/revisions"}],"predecessor-version":[{"id":10101722,"href":"https:\/\/www.geckoroutes.com\/de\/wp-json\/wp\/v2\/posts\/10088512\/revisions\/10101722"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.geckoroutes.com\/de\/wp-json\/wp\/v2\/media\/4535870"}],"wp:attachment":[{"href":"https:\/\/www.geckoroutes.com\/de\/wp-json\/wp\/v2\/media?parent=10088512"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.geckoroutes.com\/de\/wp-json\/wp\/v2\/categories?post=10088512"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.geckoroutes.com\/de\/wp-json\/wp\/v2\/tags?post=10088512"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}