Vietnam Bus Company Guide – A Review of 22 Bus Companies

MaartenAugust 29, 2019Vietnam

Last updated: Aug 29, 2019

An extensive review of Vietnamese bus companies

Buses in Vietnam are not always as straightforward as you would expect. There are over 25 private bus companies operating on popular tourist routes, and they all vary in service and customers reviews.

To start with, some travellers explain about rude and unfriendly drivers. Also is it important to keep in mind that buses are not as safe as trains or planes.

So why travel by bus?

On the other hand, a bus can be the easiest and quickest way to reach your next destination. They often pick you up and drop you off in the center of town, and they only make a few stops along the way.

Night buses

Thanks to the comfortable reclining seats on most buses, you can also get good rest during the trip. This makes the night bus a convenient travel option when it’s available. You hop on the bus in the evening and wake up the next morning at your next destination.

A Review of 22 Vietnamese Bus Companies

If you decide to travel by bus, you can use the overview below to get a feel for the bus company you’d like to use.

This comprehensive overview is created after extensive research on TripAdvisor, booking websites, travel forums, contact with local accommodations and personal experiences.

If you first want to know more about bus travel in Vietnam, I recommend to first read our Vietnam Transportation Guide.

Note that the listings are on alphabetic order, and not ordered on the satisfactory level!

Do you share or have a different experience with a bus company in Cambodia? Let us know in a comment below!

1. Camel Travel

TripAdvisor rating: 1/5 (315 reviews)

Camel Travel runs buses to some of the most popular destinations in Vietnam. However, the company is not very popular among foreign tourists.

Major concerns include very rude drivers and staff, bad driving and poor customer service.

Extra services: water, Wi-Fi, electrical outlet, blanket

Pros	Cons
Toilet on board Offer transport service for many top destinations	Incidents of theft Staff can be rude Overcrowded bus Some drivers drive too fast

Destinations: Da Nang, Hanoi, Hoi An, Hue

2. Cat Ba Discovery

TripAdvisor rating: 3.5/5 (16 reviews)

Operating between the Cat Ba – Ninh Binh and Cat Ba – Sapa routes, this bus company is known for providing passengers with a good service.

They are generally organized and have polite drivers.

Extra services: water, Wi-Fi, blanket

Pros	Cons
They provide pick-up service in Cat Ba town and in SaPa Polite drivers Clean and modern bus Organized	A few cases of discrimination against foreigners

Destinations: Cat Ba, Ninh Binh, SaPa

3. Cat Ba Express

TripAdvisor rating: 5/5 (252 reviews)

This transport company is popular among travellers in North-Vietnam.

Cat Ba Express provides quality service and offer good travel packages and guides for the Cat Ba – Sapa route. They are also very helpful when it comes to the ferry transfers.

Extra services: water, tissues

Pros	Cons
They provide pick-up service in Old Quarter, Hanoi and in Cat Ba Combined bus + ferry ride at a reasonable price Offer good tour packages Organized Buses mostly on time	Minimal instances of overcrowded bus

Destinations: Hanoi, Cat Ba, Ninh Binh, SaPa

4. DMZ Tours

TripAdvisor rating: 4.5/5 (no bus reviews)

DMZ Tours are well known for their tour package on the history of Vietnam. The owner has a reputation among foreign travellers as being friendly and accommodating.

Another great thing is that they operate buses that stop at the DMZ when travelling from Hue to Phong Nha.

Extra services: water, Wi-Fi, blanket

Pros	Cons
Has a good reputation Clean buses Offers popular tour packages	Often mistaken for another agency

Destinations: Hanoi, Phong Nha, Da Nang, Hoi An, Da Lat, Ho Chi Minh

5. Good Morning Cat Ba

TripAdvisor rating: 4/5 (133 reviews)

Good Morning Cat Ba provides great transport services to 5 of the major destinations in Vietnam. They also have popular tour packages.

Extra services: water, Wi-Fi, cold towel, blanket

Pros	Cons
Friendly staff Funny drivers Clean buses Offers combined bus + ferry ride Offers popular Cat Ba tour packages	Cases of overcrowded bus Sometimes unorganized

Destinations: Hanoi, Hai Phong, Cat Ba, Ninh Binh, SaPa

6. Good Morning Sapa

TripAdvisor rating: 4.5/5 (233 reviews)

This bus company mainly runs buses for Hanoi – Sapa. They are highly regarded for their local guides, and their package tours are well-reviewed by travellers.

Buses are clean and provide good extra services, but bus drivers can be rude and hard to communicate with. Also, they tend to drive fast, even on hills.

Extra services: water, Wi-Fi, electrical outlet, blanket

Pros	Cons
Departure/arrival in center Clean and luxury bus Minimal stops Toilet on board Mostly on time Offers popular package tours	Staff can be rude Some drivers drive too fast

Destinations: Hanoi, SaPa

7. Hanh Cafe

TripAdvisor rating: 3.9/5 (45 reviews)

Hanh Café is one of the more well-known bus companies in Vietnam, and they generally offer a good service.

However, one common complaint is that they often leave much later than the expected time.

Extra services: water, Wi-Fi, blanket

Pros	Cons
Minimal stops Seats are comfortable	Late bus departures Staff can be rude Some incidents of overcrowded bus No toilet on-board

Destinations: Mui Ne, Nha Trang, Da Lat, Hoi An

8. Hoang Long

Vexere rating: 3.8/5 (228 reviews)

This company often receives more negative than positive feedback. The company is hard to contact and are known for their delays.

Extra services: water, Wi-Fi, blanket

Pros	Cons
Has a good reputation Clean buses Offers popular tour packages	Often mistaken for another agency

Destinations: Bac Giang, Bac Ninh, Bin Duong, Binh Dinh, Binh Thuan, Can Tho, Da Nang, Daklak, Dong Nai, Gia Lai, Hanoi, Ha Tinh, Hai Duong, Hai Phong, Ho Chi Minh, Hue, Hung Yen, Konturn, Lan Son, Long An, Mong Cai, Nam Dinh, Nha Trang, Ninh Binh, Ninh Thuan, Phy Ly, Phu Yen, Dong Hoi, Quang Nam, Quang Ngai, Quang Ninh, Quang Tri, Thai Binh, Thi Nguyen, Thanh Hoa, Tien Giang, Tien Yen, Vinh, Vinh Long, Vung Tau

9. Hung Long

TripAdvisor rating: 4.3/5 (24 reviews)

Hung Long only operates along a few routes from Hanoi. Their buses offer comfortable seats and sufficient leg room.

The only main concern is that passengers regularly complain about bugs in the bus.

Extra services: water, Wi-Fi, blanket

Pros	Cons
On-time buses Friendly staff Comfortable bus ride	Incidents of having insects and bugs in the bus

Destinations: Hanoi, Dong Hoi, Phong Nha

10. Hung Thanh

Vexere rating: 3.6/5 (39 reviews)

This company is not well-known among transport services. A common complaint is that the bus make many stops on the way to pick-up and drop-off goods.

Extra services: water, Wi-Fi, blanket

Pros	Cons
Fare rates are cheap	Staff can be rude Overcrowded bus Wi-fi doesn't work

Destinations: Ha Giang, Hanoi, Bo Trach, Hue

11. Inter Bus Line

TripAdvisor rating: 2.5/5 (37 reviews)

Inter Bus Line is known for providing transport service for Hanoi-Sapa and Hanoi-CatBa. They also offer packaged tours.

Their buses are generally clean but may not be very spacious. Drivers tend to drive fast and there are a lot of concerns about rude or uncaring staffs.

Extra services: water, Wi-Fi, electrical outlet, blanket

Pros	Cons
Departure/arrival in center Clean bus Minimal stops Offers tour packages	Slow wi-fi Staff can be rude No Toilet

Destinations: Hanoi, SaPa

12. Kumho Samco

Vexere rating: 2.9/5 (72 reviews)

This bus company is known for the Ho Chi Minh – Phu Quoc route. Fares are affordable, but passengers have raised concerns about the company’s poor customer service.

Extra services: water, Wi-Fi

Pros	Cons
Buses are mostly on time	Staff can be rude Some drivers drive too fast Some buses are old

Destinations: An Giang, Buon Ma Thuot, Binh Minh, Binh Dinh, Bac Lieu, Bao Loc, Ben Tre, Cam Ranh, Cao Lanh, Chau Doc, Ca Mau, Can Tho, Hue, Hanoi, Ha Tien, Hau Giang, Hong Ngu, Kien Giang, Long Xuyen, Lam Dong, Mui Ne, Nam Dinh, Nha Trang, Ninh Hoa, Nam Can, Phan Thiet, Phu Yen, Quy Nhon, Quang Ngai, Rach Gia, Sa Dec, Soc Trang, Ho Chi Minh, Thot Not, Tra Vinh, Tuy Hoa, Vinh, Long, Vinh Thuan, Vung Tau, Vi Thanh, Da Lat, Da Nang, Da Ngai, Dak Lak, Dak Nong, Dong Thap

13. Lien Hung

Vexere rating: 2.9/5 (149 reviews)

There are not many routes for this company. Lien Hung’s negative reviews outnumber the positive.

Many travellers aren’t satisfied with their level of service.

Extra services:

Pros	Cons
Minimal stops	Incidents of buses breaking down Sometimes bus is overcrowded Late departures

Destinations: Nha Trang, Tuy Hoa, Ho Chi Minh, Phan Thiet, Quang Nhui, Hue, Pleiku, Kien Giang, Ha Tien, Cu Chi, Hong Ngu, Ca Mau, Tra Vinh, Buon Me Thuot, Tay Ninh, Da Nang, Phan Rang, Soc Trang, Van Ninh

14. Phuc Thuan Thao

Vexere rating: 4.1/5 (88 reviews)

Phuc Thuan Thao’s only common complaint is that the staff/crew can be rude. Otherwise, expect a good comfortable ride.

Extra services:

Pros	Cons
Buses are generally on time Clean buses	Staff can be rude

Destinations: Quy Nhon, Da Nang, Nha Trang, Da Lat, Tuy Hoa, Ho Chi Minh

15. Phuong Trang (Futa Bus)

TripAdvisor rating: 3.5/5 (257 reviews)

Phuong Trang (also known as Futa Bus) is widely recognized in Vietnam. They offer routes through Central Vietnam and destinations along the Mekong Delta. Their orange-colored buses are highly distinctive.

Unfortunately, like many other transport companies in Vietnam, they also get negative feedback about rude staff and fast drivers.

Extra services: water, Wi-Fi

Pros	Cons
Bus in good condition Trips are generally on time	Staff can be rude Less leg room in the bus Multiple incidents of women being harassment

Destinations: An Giang, Buon Ma Thuot, Binh Minh, Binh Dinh, Bac Lieu, Bao Loc, Ben Tre, Cam Ranh, Cao Lanh, Chau Doc, Ca Mau, Can Tho, Hue, Hanoi, Ha Tien, Hau Giang, Hong Ngu, Kien Giang, Long Xuyen, Lam Dong, Mui Ne, Nam Dinh, Nha Trang, Ninh Hoa, Nam Can, Phan Thiet, Phu Yen, Quy Nhon, Quang Ngai, Rach Gia, Sa Dec, Soc Trang, Ho Chi Minh, Thot Not, Tra Vinh, Tuy Hoa, Vinh, Long, Vinh Thuan, Vung Tau, Vi Thanh, Da Lat, Da Nang, Da Ngai, Dak Lak, Dak Nong, Dong Thap

16. Quang Anh

TripAdvisor rating: none (11 reviews)

Quang Anh provides direct transport along the Ninh Binh – Sapa route. This company is not as well-known as the other bus companies.

Some travellers have had concerns about their rude drivers and staff.

Extra services: water, Wi-Fi, blanket

Pros	Cons
They provide pick-up service in Ninh Binh and SaPa	Staff can be rude Sometimes they charge higher than actual ticket price

Destinations: Lai Chau, Ninh Binh, SaPa

17. Queen Cafe VIP Bus

TripAdvisor rating: 1.5/5 (355 reviews)

Their name is ironic, as passengers aren’t generally treated as VIPs. This bus company needs to improve their overall customer service.

There have been more than a few scams as well as discrimination against Caucasian-looking passengers. However, it’s still one of the larger bus companies and often you don’t have many other companies to choose from.

Extra services: water, Wi-Fi, blanket, cold towel

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Destinations: Da Nang, Hanoi, SaPa, Phong Nha, Hoi An, Hue

18. SaoViet

Vexere rating: 4/5 (81 reviews)

SaoViet’s main routes are along the northern part of Vietnam. Their fares are affordable, and they operate clean buses in good condition. However, their staff’s demeanor toward customers could improve.

Extra services: water, Wi-Fi, blanket

Pros	Cons
Fare rates are cheap Clean buses	Staff can be rude Some buses arrive very late

Destinations: Hanoi, Yen Bai, SaPa

19. Sapa Grouptour

TripAdvisor rating: 1/5 (11 reviews)

SaPa Grouptour does not operate on a lot of routes. With this company there are some concerns of how fast drivers drive, having to pay more than the agreed price and waiting for the bus to arrive hours later than expected.

Extra services: water, Wi-Fi, blanket

Pros	Cons
Fare rates are cheap	Some drives drive too fast Late bus arrivals Overcrowded bus They sometimes charge higher than the actual ticket price

Destinations: Ha Giang, Hanoi, Hai Phong, Hue, Ninh Binh, Dien Bien, SaPa, Quang Ninh

20. Sinh Tourist Bus

TripAdvisor rating: 4/5 (311 reviews)

Sinh Tourist Bus operates mostly within the central and southern regions of Vietnam. Their service is generally satisfactory.

There are a few concerns regarding their affiliations. Sometimes local agencies try to scam tourists, so better to book their tickets online.

Extra services: water, Wi-Fi, blanket

Pros	Cons
They offer pick-up service in designated locations Comfortable seats Minimal stops Offers packaged tours	Some incidents of scams Staff can be rude No toilet on-board

Destinations: Hanoi, Mui Ne, Nha Trang, Da Lat, Can Tho, Rach Gia, Soc Trang, Vung Tau, Buon Me Thuot, Hoi An, Hue, Da Nang, Phong Nha, Halong, SaPa, Mou Chan, Moc Chan, Cat Ba, Phu Quoc, Con Dao, Soc Trong, Ha Tien, Chau Doc

21. Son Tung

Vexere rating: 2.7/5 (3 reviews)

Son Tung is not very well-known as it only operates on a few routes. The buses are in a fairly good condition, but drivers tend to drive fast.

Extra services:

Pros	Cons
Buses are in good conditions	Makes multiple stops Some drivers drive too fast

Destinations: Quy Nhon, Da Nang

22. Tan Nhat Travel

TripAdvisor rating: 3/5 (253 reviews)

Tan Nhat (TNT) routes goes mainly through Central Vietnam. The bus company also provides quality tour packages and a generally comfortable ride.

However, there can be issues with communicating the itineraries to passengers.

Extra services: water, Wi-Fi, blanket

Pros	Cons
Makes stopovers at tourist destinations Helpful staff Offers tour packages	Sometimes passengers are not informed of changes in the itinerary

Destinations: Hue, Da Nang, Hoi An, Phong Nha

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